Effective Date: March 30,2021
Who we are?
Lighthaus is committed to providing you the best customer service wide range experience to find, buy, sell your home and or connect you to the best real estate pro. We are aware that every individual home journey is different and deciding on a place to be called home is a very big decision to make.
We may need information from your end to help and provide you the best service in choosing your next home. On this page, we aim to explain about your privacy at Lighthaus.
Collection of Information
We collect data to operate effectively and provide you the best experience. It’s our responsibility to respect your privacy as personal information are provided directly by you.
The kind of data we collect depends on the information you provide. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The Data we collect may include the following:
- Contact information – Information such as name, email address and contact number.
- Internet Protocol (IP) address – this number is identified and logged when you visit the website, along with the time(s) of your visit.
- Social Media- Social media can be used to link and register lighthaus account
If you have an account with Lighthaus, you will receive emails on updates like new listings or other transactional information. Also, it allows you to bookmark a house and receive status whether it is open or has a pending offer.
Users can also send messages to request an appointment to Agents for house viewing. It will require a personal number and email address for contact.
Commitment to Data Security
All registered information from users is kept secure and confidential to safeguard and protect it from misuse, loss, interferences, and unauthorized access and modification. Only authorized employees, contractors and agents have access to this information (if only needed or any circumstances that needs to access the account).
Retention of data
Lighthaus will retain your Data for its purposes to the extent of its necessity for the use of resolve disputes. However, user can also delete their data account if it's no longer needed for Service.